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Warranty Policy

Warranty Policy

Carry in warranty for Panasonic products sold/serviced in the Oman

Panasonic products covered by this warranty, and the scope and period of the warranty are as mentioned below.

Warranty period (valid from the date of purchase):

One year parts & labour:

TV Flat Display Panels (Plasma, LCD, LED), Movie & Still Cameras, Car audio, Portable Audio Players, (SD, Built-in, MP3, CD), Music system, HiFi, Home Theatre, Radio Cassette, DVD, Blu-ray Players, Microwave oven, Food processor, Meat grinder, Washing machine, Air conditioner, *Refrigerator, *Vacuum cleaner, Video door phones, PABX, Toughbooks, Projectors, Scanners & Panaboards. Blenders, Hand blenders, Hand Mixers, Juicers, Mixer Grinders, Garment Steamers, Kettles, Toasters, Rice cooker, Fan, Iron, Water purifier, Corded/Cordless telephone, Fax & MCC-multi communication centre (only models prefixed with KX), Shavers, Trimmers, Hair Dryer, Massage chair, Beauty Products.

*5 years warranty on Compressor of Refrigerator, Freezer and Air conditioner. Please note that any failure of the compressor would be confirmed and replaced by Omasco Service Center only. Labour charges will be extra. Limited to the supply of compressor only and the purchase will be liable for labour charges and consumables supplied, as in gas charging, oil changing etc.

NB: warranty does not cover:

Consumable items – (Tapes, SD cards, Software, Projector lamps), Glass parts, Plastic cooking parts for microwave oven, Carrying cases, Camera lenses, Filters, Batteries. The warranty does not cover products that have been Dropped, Mishandled, Burnt, Damaged, Water immersion or ingress, Excessive Heat or Humidity (beyond rated limits), Excessive Dust/Sand exposure, or repairs by the purchaser or any unauthorized service dealer. Neither does the warranty cover natural wear and tear or any other causes beyond the control of an authorized service centre.

This domestic warranty is applicable within the Oman and does not extend to products that have been taken out of country by the original purchaser. Such products (except PDP/LCD over 65’’ (inches), Rice Cooker, Electric Iron, Water Purifier, Corded/Cordless Telephone, Fax (only models prefixed with KX), Shavers/Epilators, Trimmers, Hair Dryer/Styler) may be covered by Panasonic Care Plus warranty in selected countries.

Commercial Sales or products used for commercial use/purpose will not be covered under Domestic/Care Plus Warranty.

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